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If you require support in relation to your account, payments, bonuses, responsible gambling tools, or any other aspect of using Justcasino on betjust-au.com, you may contact us securely via the form below. Please provide a valid contact detail, a clear description of your question or complaint, and any relevant reference numbers so that our team can identify your profile and respond efficiently. Justcasino is operated for Australian-facing users by Dama N.V., Scharlooweg 39, Willemstad, Curaçao (Company No. 152125), under Curaçao E-gaming licence No. 8048/JAZ2020-013, with payment processing services supported by Friolion Limited, Leandrou, 12A 3086, Limassol, Cyprus. You may also contact us for dispute-related matters at [email protected]. By submitting this form, you confirm that you are at least 18 years old and that you consent to the processing of your personal data in line with the Privacy Policy available on betjust-au.com.

We generally aim to respond to all written enquiries within one business day and to urgent operational issues as soon as reasonably practicable, while our customer support remains available 24/7 in English for players using betjust-au.com. For faster assistance with gameplay or transaction issues, you may use the live chat function on the site; if telephone support is available in your area, the number will be shown within your account section. If your complaint is not resolved to your satisfaction via [email protected], you may escalate it to our designated alternative dispute resolution service as indicated in the Antillephone N.V. validator for justcasino.com (https://validator.antillephone.com/validate?domain=justcasino.com) and the Certria complaints page (https://certria.com/complaints/). Please note that services are provided under Curaçao jurisdiction and are not licensed by Australian regulators; for information on the Australian Interactive Gambling Act and possible site blocking measures, you can consult the Australian Communications and Media Authority at https://acma.gov.au. Service standards and contact options described here are intended to remain in force through 2026 but may be updated on betjust-au.com from time to time.