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Terms & Conditions

These Terms govern your relationship with the operator of the website betjust-au.com, marketed as Justcasino (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website or its services. These Terms are effective from 1 January 2026 and replace all prior versions applicable to the Website.

The Website is owned and operated by Dama N.V., a company incorporated under the laws of Curaçao, with registration number 152125 and registered address at Scharlooweg 39, Willemstad, Curaçao. Certain payment processing services may be provided by the subsidiary Friolion Limited, a company registered in Cyprus with address Leandrou, 12A 3086, Limassol, 3086, Cyprus.

Definitions

  • Operator: Dama N.V., registration number 152125, registered at Scharlooweg 39, Willemstad, Curaçao, holder of E-gaming sub-license No. 8048/JAZ2020-013 issued by Antillephone N.V., and where applicable its wholly owned subsidiary Friolion Limited (for payment processing).
  • Website: The online gambling platform accessible at https://betjust-au.com, including any subdomains or approved mirror domains used by the Operator from time to time, collectively referred to as "Justcasino".
  • User or Player: Any natural person who accesses the Website, opens an account, or uses any of the gambling or ancillary services provided on the Website.
  • Account: A personal, single-user account opened and maintained by a Player on the Website for the purpose of participating in games and managing funds.
  • Services: All gambling and related services provided on or through the Website, including but not limited to online casino games, slots, table games, live casino games, and promotions.
  • Game(s): Any casino, slot, table, live dealer, or other gambling game made available on the Website by the Operator or by third-party game providers.
  • Bet or Wager: Any stake of real money or bonus funds placed by a Player on the outcome of a Game or event available on the Website.
  • Bonus or Promotion: Any additional value, including bonus money, free spins, cashback, tournaments, or other promotional benefits granted to Players by the Operator under specific promotional terms.
  • Real Money Balance: Funds deposited by the Player and any winnings derived from such funds, excluding bonus funds unless and until bonus requirements are fully satisfied.
  • Bonus Balance: Any funds or free spins credited to a Player's Account as part of a Bonus or Promotion, including related winnings, which may be subject to wagering or other requirements before being converted to Real Money Balance.
  • KYC (Know Your Customer): The identity verification procedures required by the Operator, including document checks and other due diligence measures consistent with anti-money laundering and counter-terrorism financing obligations.
  • Payment Method: Any method accepted by the Operator for deposits or withdrawals, including bank cards, bank transfers, e-wallets, PayID, Neosurf, and supported cryptocurrencies.
  • Applicable Law: The laws of Curaçao governing these Terms and, where mandatory, any non-excludable consumer protection or gambling laws in the Player's jurisdiction (including, where applicable, parts of Australian law).
  • ADR Body: An independent alternative dispute resolution entity, currently accessible at https://certria.com/complaints/, or any successor designated by the Operator or the licensing authority.
  • Force Majeure: Any event beyond the reasonable control of the Operator, including but not limited to natural disasters, war, terrorism, civil unrest, industrial disputes, failures of telecommunications networks, and regulatory blocking or filtering (including by authorities such as the Australian Communications and Media Authority).

Account Registration

Eligibility

  • Age requirement: You must be at least 18 years old, or older if required by the laws of your country or state/territory of residence, to register an Account and use the Services. The Operator strictly prohibits underage gambling.
  • Legal capacity: By opening an Account, you represent that you have full legal capacity to enter into a binding agreement with the Operator.
  • Jurisdictional restrictions: It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering. Certain jurisdictions restrict or prohibit online casino services. Australian law, including the Interactive Gambling Act 2001 and enforcement by the Australian Communications and Media Authority ("ACMA"), may limit the legality or accessibility of offshore online gambling sites. You must not use the Website where doing so is unlawful.

Registration Process

  • Account creation: To open an Account, you must complete the online registration form, providing at a minimum your full name, date of birth, country of residence, valid email address, and a secure password. Additional fields may be required, including residential address and phone number (if requested).
  • Email verification: You may be required to verify your email address by following a link sent to the address you provide. The Operator may restrict access or suspend the Account until verification is completed.
  • Single Account policy: You may maintain only one (1) Account on the Website. Multiple Accounts, including those created using different identities, email addresses, or devices, are strictly prohibited and may result in closure and confiscation of funds associated with duplicate Accounts.

Verification and KYC

  • Identity verification: The Operator may at any time request KYC documents, including but not limited to a government-issued photo ID, proof of address, proof of payment method ownership, and, where appropriate, proof of source of funds. Verification is mandatory prior to certain withdrawals or cumulative transaction thresholds.
  • Accuracy of data: You must provide truthful, complete, and up-to-date information. Providing false or misleading information, using another person's identity, or failing to update your details may result in suspension or termination of your Account and forfeiture of Bonuses and/or winnings.
  • Timeframes: If you do not provide requested KYC documentation within a reasonable period (typically up to 30 days unless otherwise communicated), the Operator may suspend your Account, restrict withdrawals, or terminate the contractual relationship.

Account Security

  • Credentials: You are responsible for safeguarding your login credentials, including your password and any multi-factor authentication codes. You must not disclose your credentials to any third party.
  • Unauthorised access: You are responsible for all activity on your Account, whether authorised by you or not. If you suspect that your Account has been compromised, you must immediately change your password and notify the Operator via [email protected].
  • Security measures: The Operator may implement security checks, including login monitoring, device fingerprinting, and session controls, to protect both Players and the integrity of the Services.

Prohibited Use of the Account

  • Third-party use: Accounts must be used solely by the registered Player. Use by or on behalf of third parties, including pooled or shared Accounts, is not permitted.
  • Illegal activity: You must not use the Website or your Account for any unlawful or fraudulent purposes, including money laundering, terrorism financing, or evasion of financial sanctions. Transactions may be monitored and reported to competent authorities where required by Applicable Law.
  • Self-exclusion and responsible gambling: If you feel that you may have a gambling problem, you should consider using self-exclusion tools, limits, or other harm-minimisation measures made available on the Website or through relevant support services in your jurisdiction. The Operator may, in its discretion, impose limits or blocks if problem gambling is suspected.

Betting & Gameplay Rules

General Rules for Participation

  • Game availability: The Operator offers a variety of Games provided by third-party game providers. Each Game may be subject to its own rules, paytables, and special conditions, which are available within the Game interface. By participating, you accept the applicable Game rules in addition to these Terms.
  • Fairness and RNG: Games rely on certified random number generators (RNGs) or live dealer mechanisms to determine outcomes. The Operator endeavours to ensure that game results are fair and unbiased and may rely on independent testing laboratories where required by its license.
  • Regional access: Certain Games or providers may not be available in specific jurisdictions due to licensing, technical, or commercial considerations.

Placing Bets

  • Minimum and maximum bets: Each Game specifies minimum and maximum wager amounts. You are responsible for reviewing these limits before placing a Bet. The Operator may adjust betting limits at any time, including per-game, per-player, or per-transaction limits.
  • Bet confirmation: A Bet is deemed placed and accepted when confirmed by the Game server and reflected in your Account balance. Once accepted, Bets generally cannot be cancelled or modified by you.
  • Currency: For Players accessing Justcasino, Australian dollars (AUD) may be available as the primary account currency. Where other currencies or cryptocurrencies are used, exchange rates may apply, and minor rounding differences may occur.

Game Results, Errors, and Malfunctions

  • Finality of results: Game outcomes recorded on the Operator's or game provider's servers are final and binding. Display errors on your device do not alter the result of a Bet.
  • Technical failures: In the event of a system malfunction, disconnection, or other technical issue affecting a Game, the Operator may:
    • void the affected Bets and refund the stake to your Real Money Balance; or
    • restore the Game state to the condition immediately before the malfunction, where technically feasible.
  • Obvious errors: If a Bet, payout, or Game outcome results from an evident error (including mistaken odds, misconfigured paytables, or clear RNG malfunction), the Operator may correct the error by:
    • voiding the affected Bets,
    • recalculating winnings at correct parameters, and/or
    • reclaiming amounts mistakenly credited to your Account.

Live Casino and Chat Conduct

  • Respectful behaviour: In Live Casino Games and associated chat functions, you must treat dealers and other Players respectfully. Insults, harassment, hate speech, threats, sexually explicit or discriminatory content, and spam are strictly prohibited.
  • Prohibition of promotion and solicitation: You must not advertise other websites or services, solicit funds, or share personal contact details in chat.
  • Monitoring and moderation: Chat communications may be monitored and recorded. The Operator or the live dealer provider may mute, disconnect, or permanently exclude Players from chat or Games for abusive or inappropriate conduct.

Prohibited Gameplay Practices

  • Fraud and collusion: You must not engage in collusion with other Players, cheating, game manipulation, or use of any tools to gain an unfair advantage. This includes sharing card information, signalling, or using multiple Accounts to influence outcomes.
  • Automated tools: Use of bots, scripts, or any automated play systems not expressly permitted by the Operator is prohibited.
  • Irregular play patterns: The Operator may treat certain patterns as irregular or abusive (for example, minimal risk betting with bonus funds, double-betting strategies solely to clear wagering, or bet hedging). Irregular play may lead to voiding of Bets, removal of Bonuses, and/or termination of your Account.

Bonus Terms

General Bonus Principles

  • Separate terms: Each Bonus or Promotion is subject to these general Bonus Terms and any specific conditions displayed on the Website at the time of the offer. In the event of conflict, specific promotional terms prevail.
  • Eligibility: Bonuses may be limited to certain Players, jurisdictions, Payment Methods, or time periods. The Operator may exclude or restrict Bonus access for particular Accounts at its discretion.
  • Non-transferability: Bonuses are non-transferable and have no direct cash value until wagering or other qualifying conditions are satisfied.

Bonus Activation and Wagering Requirements

  • Activation: Bonuses may require:
    • a qualifying deposit of at least the minimum amount stated in the offer,
    • entry of a bonus code, or
    • manual opt-in through the Website's bonus section.
  • Wagering requirements: Unless otherwise stated, Bonuses and associated winnings must be wagered a specified number of times (for example, a multiple of the bonus amount, deposit amount, or both) within a defined period before they can be withdrawn. The exact wagering multiple and timeframe will be displayed with each promotion.
  • Time limits: Bonuses are typically valid for a limited period (for example, 7 - 30 days from activation or as otherwise specified). If wagering is not completed within the stated timeframe, remaining Bonus funds and any related winnings may be forfeited.

Game Contributions and Restrictions

  • Contribution percentages: Different Game categories may contribute differently toward wagering requirements. For example:
    • Slots: up to 100% contribution;
    • Table games and live casino: lower or 0% contribution;
    • Specific Games: excluded entirely.
    The applicable contribution rules for each promotion will be set out on the Website.
  • Excluded Games: Some Games may be restricted for play with active Bonuses. Placing Bets on excluded Games with Bonus funds may lead to cancellation of the Bonus and associated winnings.

Bet Size Limits and Prohibited Actions with Bonuses

  • Maximum bet with Bonus funds: When an active Bonus is in place, there may be a maximum allowed bet per spin or round (for example, a specific AUD amount or a multiple of your deposit). Bets exceeding this limit before wagering requirements are met may be considered Bonus abuse.
  • Prohibited strategies: The Operator may treat the following as abuse:
    • placing low-risk bets to meet wagering requirements without real risk of loss;
    • using Bonus funds to progress through game stages and then switching to real-money play at higher stakes to exploit game features;
    • hedging Bets or using opposite outcomes in related games.

Combining Promotions and Bonus Abuse

  • Non-cumulative offers: Unless explicitly stated, only one active Bonus may apply to your Account at any time. Attempting to stack multiple Bonuses on a single deposit or Bet is not permitted.
  • Abuse consequences: If the Operator reasonably believes that you have abused a Bonus, promotion, or any aspect of the Bonus system (alone or in collusion with others), it may:
    • remove active and/or pending Bonuses;
    • confiscate Bonus-related winnings;
    • adjust Account balances; and/or
    • close or suspend your Account.

Payments & Withdrawals

Deposit Methods

  • Available methods: The Website may support deposits via bank cards, bank transfers, e-wallets, PayID, Neosurf vouchers, and selected cryptocurrencies, subject to availability in your jurisdiction and to the Operator's risk and compliance policies.
  • Payment processing: Certain transactions may be processed by Friolion Limited or other authorised payment processors. Your bank statement may reflect such entities' names rather than "Dama N.V." or "Justcasino".
  • Deposit limits: Minimum and maximum deposit amounts depend on the chosen Payment Method and may be updated occasionally. Current limits are displayed in the cashier section.

Withdrawals

  • Eligibility for withdrawals: Withdrawals are possible only from your Real Money Balance and any Bonus funds that have met all wagering and other applicable conditions.
  • Method selection: As a rule, withdrawals should be made via the same Payment Method used for deposits, where feasible. The Operator may restrict or modify available withdrawal methods to comply with AML/CTF obligations and payment network rules.
  • Processing times: The Operator aims to review and process withdrawal requests within a reasonable period (for example, within 24 - 72 hours), excluding weekends and public holidays, but does not guarantee a specific timeframe. External banking and payment provider delays are beyond the Operator's control.

Verification, Source of Funds, and Limits

  • KYC before payout: The Operator may require full KYC verification and, where relevant, proof of source of funds before processing withdrawals. Failure to provide requested documents may delay or prevent withdrawals.
  • Limits: The Operator may impose daily, weekly, or monthly withdrawal limits, which may vary depending on Player status, Payment Method, or risk assessment. These limits are indicated in the cashier or applicable promotional terms.
  • Anti-money laundering: If the Operator suspects money laundering, terrorism financing, or other financial crime, it may suspend the Account, freeze funds, and report suspicions to relevant authorities.

Fees, Currency Conversion, and Refunds

  • Fees: The Operator may impose reasonable processing fees for deposits or withdrawals, especially for repeated withdrawals or currency conversion. Any applicable fees will be displayed in the cashier or notified prior to completion of the transaction.
  • Currency conversion: If your Account currency differs from the currency of deposit or withdrawal, conversions will be performed at an exchange rate chosen by the Operator or the payment provider. Minor discrepancies due to rounding may occur.
  • Refunds and chargebacks: Deposits are generally non-refundable once used for gambling activity. If you initiate a chargeback or reverse transaction, the Operator may:
    • deduct the amount from your Account balance;
    • recover any winnings obtained from such funds; and/or
    • close or suspend your Account.

Refunding Bets, Bonuses, and Inactive Balances

  • Refund of Bets: The Operator may, at its discretion, void and refund Bets affected by technical errors, misconfiguration, or manifest mistakes, as described in these Terms.
  • Bonus reversal: If a Bonus is cancelled or removed (for example, upon your request or due to non-compliance), Bonus funds and any associated winnings not yet converted to Real Money Balance may be forfeited.
  • Dormant Accounts: If there is no login or transaction activity on your Account for an extended period (for example, 12 consecutive months), the Account may be deemed dormant. The Operator may charge a reasonable monthly dormancy fee or close the Account after attempting to contact you, always subject to Applicable Law.

Limitation of Liability

General Obligations of the Operator

  • Provision "as is": The Services are provided "as is" and "as available". While the Operator endeavours to provide a secure, fair, and reliable gaming environment, it does not warrant that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.
  • Accuracy of information: The Operator uses reasonable efforts to ensure that information (including Game rules, paytables, and promotional details) is accurate. However, errors may occur and will be corrected as soon as reasonably practicable once identified.
  • Third-party suppliers: Many Games and payment services are provided by third-party suppliers. The Operator is not liable for acts or omissions of such third parties beyond what is required by Applicable Law.

Exclusions and Limitations

  • Indirect and consequential loss: To the maximum extent permitted by Applicable Law, the Operator is not liable for any indirect, consequential, incidental, or special damages, including loss of profits, data, or business opportunity, arising out of or in connection with your use of the Website.
  • Technical failures and network issues: The Operator is not liable for any loss or damage resulting from:
    • failures of telecommunications or Internet service providers,
    • power outages, hardware or software failures on your side,
    • delays or failures caused by third-party payment providers, or
    • regulatory blocking, filtering, or access restrictions (including blocking by ACMA or other authorities).
  • Maximum compensation: Where the Operator is found liable to you in relation to a specific Bet or Game, its total aggregate liability shall not exceed the amount of the Bet placed or, where relevant, the amount actually lost by you in that Bet, subject always to any non-excludable statutory rights.

Non-Excludable Rights

  • Consumer protections: Nothing in these Terms excludes or limits any rights that you may have under mandatory consumer protection laws that cannot legally be excluded or limited, such as certain rights under the Australian Consumer Law, if and to the extent they apply to your relationship with the Operator.
  • Risk of gambling: You acknowledge that gambling carries financial risk and that you may lose money. You agree that you are solely responsible for your gambling decisions and for any losses incurred.

Intellectual Property Rights

Ownership of Content

  • Proprietary rights: All content on the Website, including but not limited to text, logos, graphics, interface design, software, source code, databases, audio-visual materials, and trademarks relating to Justcasino and betjust-au.com, is owned by the Operator, its affiliates, or its licensors, and is protected by copyright, trademark, and other intellectual property laws.
  • Limited licence: The Operator grants you a limited, non-transferable, non-exclusive, revocable licence to access and use the Website and Services solely for personal, non-commercial entertainment purposes, in accordance with these Terms.

Restrictions on Use

  • Prohibited actions: You must not:
    • copy, reproduce, distribute, publish, or publicly display any content from the Website without prior written consent;
    • modify, translate, reverse engineer, decompile, disassemble, or create derivative works from the Website software;
    • use any automated tool (such as crawlers, spiders, or bots) to access, scrape, or index any portion of the Website, except as permitted by law.
  • Third-party IP: Trademarks, logos, and content belonging to third parties (including game providers) remain the property of their respective owners and may be used only in accordance with their terms.

Privacy & Data Protection

  • Privacy Policy: The collection, use, storage, and disclosure of your personal data in connection with the Website are governed by the Operator's Privacy Policy, as amended from time to time and made available on the Website. By using the Services, you acknowledge that your data will be processed in accordance with that Privacy Policy.
  • Data processing: Your data may be processed by Dama N.V., Friolion Limited, and their service providers, including entities located outside your country of residence (for example, within the European Union, Curaçao, and Cyprus). Appropriate safeguards are applied where required by Applicable Law.
  • Legal compliance: The Operator processes personal data to comply with legal obligations (including AML/CTF laws), to perform the contract with you, and for legitimate interests such as security and service improvement, always subject to Applicable Law, including, where relevant, the EU General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988.

Changes to Terms

Amendment Procedure

  • Right to amend: The Operator may modify these Terms at any time to reflect changes in legal requirements, regulatory expectations, technical developments, or business practices.
  • Notification: Where changes are material, the Operator will use reasonable efforts to notify you in advance by:
    • email to the address registered on your Account, and/or
    • an on-site notification, banner, or pop-up upon login or access to the Services.
  • Effective date of changes: Updated Terms will take effect on the date specified in the notice or, if no date is stated, upon publication on the Website.

Your Acceptance of Changes

  • Continued use: By continuing to use the Website or Services after the effective date of any updates, you are deemed to have accepted the revised Terms.
  • Right to discontinue: If you do not agree with the updated Terms, you must:
    • stop using the Services immediately; and
    • contact the Operator to close your Account and withdraw any eligible Real Money Balance, subject to these Terms and Applicable Law.

Termination & Suspension

Termination by the Player

  • Voluntary closure: You may request closure of your Account at any time by contacting customer support via the contact methods provided on the Website.
  • Withdrawal before closure: Before closing your Account, you should withdraw any eligible Real Money Balance. If the Account is closed while a positive Real Money Balance remains, you may contact customer support to arrange a withdrawal, subject to verification and Applicable Law.

Suspension or Termination by the Operator

  • Grounds for action: The Operator may suspend, restrict, or terminate your Account (and/or void Bets and Bonuses) at its discretion if it reasonably believes that:
    • you have breached these Terms or any applicable Game or Bonus rules;
    • you have provided false or misleading information;
    • you have engaged in fraud, collusion, money laundering, or other unlawful activity;
    • you have used the Website in a manner that may harm the Operator, other Players, or third parties; or
    • such action is required by law, regulatory guidance, or a request from a competent authority.
  • Interim measures: During suspension, you may be prevented from placing Bets, receiving Bonuses, or initiating withdrawals while the Operator conducts investigations.

Consequences of Termination

  • Funds on termination: Upon termination (other than for fraud or serious breach), the Operator will pay out any undisputed Real Money Balance, subject to verification and legal obligations, within a reasonable time. Bonus funds and related winnings that have not met all conditions may be cancelled.
  • Fraud or illegal activity: If termination is due to fraud, money laundering, or other serious misconduct, the Operator may be obliged to withhold or confiscate funds and may report the matter to relevant authorities.
  • Notification: Where legally permitted, the Operator will notify you of any suspension or termination decision and may provide reasons and information on how to challenge or clarify the decision via customer support.

Governing Law & Jurisdiction

Applicable Law

  • Primary governing law: These Terms and your relationship with the Operator are governed by the laws of Curaçao, excluding its conflict of law rules.
  • Mandatory local laws: Nothing in these Terms affects any mandatory provisions of the laws of your country of residence that cannot be derogated from by agreement, including, where applicable, certain provisions of Australian law such as non-excludable consumer guarantees.

Dispute Resolution

  • Internal complaints: If you have a complaint, you should first contact the Operator via [email protected], providing:
    • your full name and registered email;
    • a clear description of the issue; and
    • relevant supporting information (e.g., transaction IDs, screenshots).
    The Operator will use reasonable efforts to acknowledge your complaint and respond within a reasonable period (for example, up to 14 - 28 days).
  • ADR escalation: If you are not satisfied with the Operator's final response, you may escalate the dispute to the designated ADR body via https://certria.com/complaints/, subject to the ADR body's procedures and eligibility criteria.
  • Court jurisdiction: Subject to ADR and any mandatory local rights, any dispute arising out of or in connection with these Terms shall be submitted to the competent courts of Curaçao.

Regulatory References

  • Licensing authority: The Operator operates under E-gaming sub-license No. 8048/JAZ2020-013 issued by Antillephone N.V., authorised by the Government of Curaçao. You may verify the license status via https://validator.antillephone.com/validate?domain=justcasino.com.
  • Australian regulatory environment: The Australian Communications and Media Authority (ACMA) monitors compliance with the Interactive Gambling Act 2001 and may request blocking of offshore gambling sites accessible from Australia. Information is available at https://acma.gov.au. ACMA does not operate as a consumer dispute-resolution body for this Website.

Contact Information

  • Operator (Contracting Entity):
    • Dama N.V.
    • Registration number: 152125
    • Registered address: Scharlooweg 39, Willemstad, Curaçao
  • Payment Processing Subsidiary:
    • Friolion Limited
    • Registered address: Leandrou, 12A 3086, Limassol, 3086, Cyprus
    • Role: Payment processing on behalf of Dama N.V.
  • Website: https://betjust-au.com
  • Customer Support & Complaints:
    • Email: [email protected] (primary contact for support, complaints, and dispute resolution)
  • Telephone: Telephone support is not currently specified or available; please contact the Operator via email and the Website interface.
  • ADR / Complaints (External): https://certria.com/complaints/ (subject to ADR eligibility and procedures).